Frequently Asked Questions

About Share

What is Share Student Living?

Share Student Living is a new concept of living. A complete residential, near to everyone and with no unnecessary red tapes. A new unique experience to students and yong professionals.

Is Share for students only?

No, Share is designed to the needs of a student. Be them at college, at prep school or young professionals who identify and have connection with young students. Our structure and operation were designed for the needs of these target.

Is Share pet friendly?

Yes, we allow animals in private accommodations, to first leasing, respecting the terms and conditions stablished on the contract, about size, wight, nuisance parameters, hygiene and other.

Is there a age limit to live at Share?

Share is open for everyone who owns a young spirit. Keep in mind that teenagers under the age of 18 must have parents’ authorization.

Are the apartments and studios available to buy or to rent?

Our accommodations are available to rent only.

Are foreigner people accepted at Share?

Yes, foreigner people are welcomed at Share and add to the diversity of our multicultural community.

How does it work to transfer between Share units?

To transfer to another units, the resident must talk to the sales team of their unit and request transfer. The team will check which accommodations are available and notify the resident, so they choose which kind they want.

What are the advantages of living at Share?

The Share residentials follow the Purpose Built Student Accommodation (PBSA) concept, that means everything is thought and designed, from the beginning to the end, for students. The units have furnished studios and apartments for rent, with 24h coworking and study rooms, game rooms, 24h fitness center and much more. Besides that, Share values their community, holding events and encouraging the residents to share experiences between them.

What are the security measures in the units?

We value our resident’s safety. The access to the units is done by electronic means, we have 24h concierge services* and there are cameras all around the building, providing the well-being of our community. Apart from that, our rental agreement guides the conduct of our residents, aiming healthy harmonic and functional environments. *Check the availability of this service in each unit.

Accommodations and amenities

How does the process to choose the roommate work?

Don’t worry! We’ll find the ideal roommate for you. Before moving in, you’ll receive a form so we can get to know your preferences and, with that, we’ll do the matching. But, if you don’t adapt, Share will help you out with this situation and even in an accommodation change – if needed.

Are residents allowed to have visitors at Share?

All the residents at Share can have visitors at their accommodations, BBQ grill, games room and study rooms/coworking. The visitors must show their ID at the reception desk.

Are there double beds or studio for couples?

Most of our accommodations have single beds. There is a possibility of having a double bed at Share Consolação and Perdizes. Please check the options with our staff.

Are there parking spots at Share?

Please check the availability and the parking spot prices with our relationship team.

Can I rent with friends and/or a relative?

Yes, we love when friends join the Share community together. All you must do is check with the unit staff if there are studios or apartments available for the number of people in the group.

Are visits allowed to stay overnight at Share?

Yes, all residents can have visitors, including overnight visitors, following the code of conduct of each unit.

What are the apartments at Share like?

There are three types of accommodation at Share: Private Studio, Shared Studios, and an apartment with 4 bedrooms. Check the available accommodations in each unit.

How does the cleaning services work?

The cleaning services inside the apartments done by an external supplier is only allowed by the companies that are approved by the Share quality management team. Check with the staff from your unit of interest.

Location

Which educational institutions are you close to?

All Share units are close to the main educational institutions in the country.

Share Consolação (City of São Paulo): Mackenzie, FAAP, FGV, Hexag, CPV; Share Vila Mariana (City of São Paulo): ESPM, Belas Artes, Fapcom, Unifesp, FMU, Caism, Poliedro, Etapa; Share Butantã (City of São Paulo): USP University City, UNICID Pinheiros, São Judas Butantã, FMU Morumbi, Inteli; Share Perdizes (City of Sao Paulo): PUC, FAAP, Centro Universitário São Camilo, FFM, Fapes Saúde, Faculdade Santa Marcelina, Senac, Share Univates (Rio Grande do Sul State): Univates, IFSUL, Senac.

Are the Share units near the subway stations and bus stops?

Yes, all our units are near the main subway stations, bus stops and other essential services for you.

Where can I find Share?

There are Share units in the main neighborhoods of São Paulo, where most universities are located: Butantã, Vila Mariana, Consolação and Perdizes. Besides that, we also have Share Univates, located in Lajeado (Rio Grande do Sul state), which stays inside the university campus.

Is it possible to rent bikes to ride in the neighborhood?

We love mobility. That’s why in some units we have electric bikes available for use and rent, in other units we have partnership with bike share stations and/or bike rental companies.

Booking Process

What is the administration fee for?

The administration fee covers the contractual costs and expenses needed to prepare everything for the new resident’s arrival.

Which documents are necessary to sign the contract?

A simple copy of the resident’s CPF (Individual Taxpayer Registration) and ID or driver’s license. Besides that, we also need the same documents and the payrolls or bank extracts from the last 3 months of the financially responsible person.

How does the contract renewal work?

On the date listed in contract as “Contract Renewal Term” the sales team will get in touch with the residents whose contract are due the following semester to understand if they are interested in renewing the contract.

How do I do to rescind the contract?

In case you want to rescind your contract, you must do it no later than 7 (seven) calendar days. That can be done by sending out the cancellation request to comercialshare@sharesl.com.br, or by our service channel on (11) 96649-7625, inform the cancellation reason and the personal data you used when registering (name, email address and CPF - Individual Taxpayer Registration). Our SLA response time is up to 5 day working days after the cancellation request date. Our service channels are available from Monday to Friday, from 9am to 6pm and Saturdays, from 9am to 4pm.

What is the minimum contract term?

Our minimum contract term is of 12 months, with flexibility depending on the residents moving date.

Prices

What are the Share accommodations prices?

Each unit has their own accommodation types. We have studios from R$1.240,00. *Check the price charts.

What is included on the monthly package price?

The rent, taxes, condominium fees, gas and internet are included in the monthly package prices of all units.

Which bills are not included in the monthly package?

Public services expenses (water, energy and gas) and pay-per-use services, as laundry, apartment cleaning services, garage monthly fee, convenience shop expenses and else which may be offered at the Share units.

Is the rent price individual or shared with the roommate?

The contract is individual, even if the resident is in a shared studio or apartment. With this, the rent price is split to each one.

Moving in

What should I bring when moving in?

You should bring kitchenware, bedding including pillow, towels, and personal hygiene kits. If you live far and don’t have space in your luggage, don’t worry! The Share units are always well located, near everything. You’ll find a close store to buy these items.

Can I custom my room?

Yes, since the decoration is aligned with the roommate if you live in a shared studio or apartment. In the end of the contract an exist inspection is done to guarantee the resident leave the accommodation the same way it was before.

How does the moving in process work?

Once the contract is signed, our operations team will reach out to guide you on the next steps that should happen before moving in, in order to prep this special day. Important: you must schedule your move in day on our Share Community APP and pay the 1st living package before moving in.

Support

Is it a 24h support?

No, the support team is available during working hours. However, our reception desk team works 24h in the units.

What is included in the preventive and corrective maintenance?

Preventive: building maintenance to make sure all the systems and structures are working. Corrective: burned out lamps, clogging, smashes and other. Items that may take place because of the natural wear and tear are included. Items damaged because of bad usage must be reimbursed, as agreed on contract.

Which assistance do we have in the units?

Each unit owns a support team to eventual needs.

Partnerships

Who can I talk to about potential partnerships?

Marketing – email to marketing@sharesl.com.br Services / Operations – email to tbellato@sharesl.com.br Commercial – email to comercial@sharesl.com.br